Dr. Sally Young
From Dr. Young
If your child is age 3 or over, we ask that you remain in the reception room and allow your child to accompany our skilled team members through the dental visit. It is our goal to make this a pleasant experience. Please try not to be concerned if your child exhibits some separation anxiety. This is normal and usually diminishes quickly if not encouraged.
We have observed through many years of caring for children that most react more positively when permitted to experience the dental appointment in an environment designed for them and without the distraction of a family member. If at any time we feel a parent’s presence may be helpful, we will ask the parent to come to the treatment area.
After your child’s first visit, you will be invited to our consultation room where Dr. Young will discuss her findings and recommendations regarding your child’s dental health. You will have the opportunity to ask questions at this time.
After subsequent visits, a team member will give you appropriate post-treatment instructions regarding the care your child received.
We always want to know before treatment if your child is having any problems or if you have questions or concerns.
Working together, we can achieve the best possible care for your child.
– Sally Young
Information for Parents
One Year Old First Visit
The American Dental Association, along with several pediatric organizations, recommends a “first visit by the first birthday.” Usually this appointment will involve examining the child’s teeth in the parent’s lap, educating parents concerning tooth cleaning, diet, and oral habits, and answering any questions the parent might have. Our goal is to help you develop healthy habits with your children so they do not develop dental problems.
Visits to Daycare Centers
We see so many young children with cavities, often requiring treatment or loss of teeth at a very early age, that we welcome an opportunity to educate children, their parents, and their caregivers as to the importance of regular dental visits and appropriate feeding practices and home care.
We are available to visit nearby daycare centers on many Monday and Friday mornings. Please call 489-1386 and ask to speak to one of our team members if you are interested.
Our office desires to remain on schedule throughout the day. We know your time is important and will do our best to keep you from waiting. Sometimes a child needs extra “tender loving care.” Please be patient and be assured that we will give your child the appropriate level of care as well. You can help us avoid delays by arriving promptly at your child’s appointed time. Late arrivals may be worked into the schedule if time allows, or it may be necessary to reschedule the appointment for another day.
As a courtesy, our office will attempt to send you a reminder card about two weeks in advance of your child’s appointment. We will also try to contact you just prior to the scheduled time. However, parents are ultimately responsible for making sure appointments are kept.
Broken appointments and short notice cancellations can create problems—the patients is not receiving needed care, and we are unable to make that previously reserved time available to another patient. If it becomes absolutely necessary for you to cancel an appointment, we ask that you give us as much notice as possible—at least 48 hours. Broken appointments without adequate notice may be charged a $50 fee. Individuals or families who repeatedly miss appointments cannot be rescheduled.
Appointment times are reserved based on an individual child’s needs and level of cooperation. It will be necessary to schedule some appointments during school hours. We will be happy to provide an excuse for your child if needed.
Several payment methods are available; we accept cash, checks, American Express, Discover, MasterCard, and Visa. If payments need to be extended over time, we will help those with good credit ratings arrange financing, usually through a national carrier like CareCredit. (For more information, visit www.carecredit.com.)
We do ask that payment be made at time of service so we can avoid sending statements. The cost of paperwork, postage, and manpower affects our fees. However, as a courtesy to our patients with dental insurance, our office will submit the charges to your insurance carrier at no extra cost.
It usually takes 3 to 6 weeks for benefits to be paid. If after 60 days the insurance company has not paid, we expect the patient to pay the balance on the account while we continue to seek settlement. It may be necessary for the patient to contact the employer or the insurance company to expedite payment.
No insurance policy covers all dental costs. Some companies pay fixed allowances while others pay a percentage of the charges. Many routine services are subject to limits not in keeping with the needs of many patients or are not covered at all.
We do not participate with any managed care programs other than Georgia Medicaid/WellCare programs on a very limited basis.
Call The Office
Fax: (912) 764-8533
2 Lester Court
Statesboro, GA 30458
Located across from Statesboro High School.